Refund Policy
This policy applies to digital EPUB access purchases by customers in India.
Digital Product Nature
Access is delivered instantly. Once access is granted, a refund is typically not possible unless mandated by applicable Indian consumer protection norms.
Eligibility
Refunds may be considered for duplicate transactions, incorrect charges, or non-functional access attributable to our systems.
Time-Based Access
For time-limited access, refunds are pro-rated only when a systemic outage prevents reading for an extended period.
Process
Contact support with transaction details within 7 days. Valid cases are processed within 10 business days.